We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
While information is the cornerstone of our ability to provide superior service, our most important asset is our customers trust.
We keep customer information secure, and use it only as is necessary to maintain and manage services being rendered and availed by the user.
User information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
We keep only necessary basic information such as your Name, Address, Mobile Number, Email ID, Metering Details, etc. to enable us to serve you better.
User information is not revealed to any external organization unless we have previously informed the user or authorised representative(s) of user in disclosures or agreements.
Information exchange to third party platforms may take place in order to provide additional services or products through our platform but shall be limited to minimum required data exchange after prior conscious.
Online Payment Process
To enable end user to pay online through our platform for services/products being availed, we use third-party services for payment processing.
We will not store or collect your payment card details or account details.
These payment processors adhere to the standards set by laws set forth by concerned Government agencies.